Month: February 2021

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Remote fobs no longer working and needing reprogramming

Unfortunately we identified an issue today with the remote receiver for the main vehicle gate – which although repaired – means that some remote fobs issued will no longer work until they have been reprogrammed.

The process to reprogramme the fobs only takes a few minutes (and can be done whilst you wait) but you will need to provide your fobs back to PWRA to do this. There will be no charge for this service.

If you check your remote fob and find it no longer opens the main gate please contact roberto.saas@plymouthwharf.com to make the necessary arrangements.

If you make use of a “Homelink” system built into your car to open the gate, you may also need to follow the relevant instructions to reprogram this once your remove fob is updated.

This issue only affects the remote fobs. The operation of the touch fobs (which can also be used to open the main vehicle gate) and intercom connection to telephones are unaffected.

PWRA apologises for any inconvenience caused.

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Health & Safety and Fire Risk assessment 16th February 2021

PWRA has commissioned a Health & Safety and Fire Risk assessment which will be undertaken by Tetra Consulting on 16th February 2021. This primarily involves the 4 blocks and communal areas. No disruption to residents is expected as part of this inspection and contractors will be observing COVID secure working practices.

We remind residents that they should not store personal possessions (such as bicycles, scooters and prams) in the communal block areas and especially in front of the electrical cupboards blocking access as they can amount to an enhanced fire risk. Furthermore, riser cupboards adjacent to the flats in blocks should also be kept clear and not used for storage.

We thus request that any items be removed in advance of the inspection. Should this not be done, the Board reserves the right to remove these items and place them by the bin cupboards. Bike storage areas are available by both Block 1 & 4 in the communal driveway and are covered by CCTV. Thank you for your cooperation.