Fire Action Plan

If you discover a fire in your home:

  1. Leave your flat immediately closing all doors behind you taking all flat occupants with you
  2. Call the fire service
  3. Greet the fire crew as they arrive and give details of the fire location

If you see or hear a fire elsewhere in the development, general advice is:

  1. The building is designed to contain a fire where it starts. This means it will usually be safe to stay in your flat if the fire is elsewhere
  2. Leave your flat at once if smoke or heat affects your flat, taking all flat occupants with you, or if you are told by the fire service. If in doubt, get out

If you are in a communal area then leave the building at once by the nearest exit.

Do not:

  1. Wait to collect personal belongings 
  2. Take risks
  3. Run

To call the Fire Brigade:

Dial 999 or 112

When the operator answers give your telephone number and ask for fire. When the fire service reply give the address where the fire is:

Plymouth Wharf, London, E14 3EL

Do not end the call until the fire service has repeated the address correctly.

A copy of this Fire Action Plan  for you to print out and display in your property can be found on the link below

Reporting antisocial behaviour

We have been asked a number of times by residents about reporting antisocial behaviour. Any instances should be addressed to the Police in the first instance.  The Metropolitan Police have recently provide guidance on this matter, including providing a new tool to report instances online:


https://www.met.police.uk/ro/report/asb/asb/report-antisocial-behaviour/

Where antisocial behaviour relates to a property within Plymouth Wharf, we do ask that residents keep us informed by emailing directors@plymouthwharf.com